Did you know that Costco’s “100% satisfaction guarantee” statement can actually be taken at face value? You can bring back anything from a dead plant to partially eaten food! Tap or click to hear Kim tell you all about it. Not every company makes it easy to return stuff. Policies vary from one online retailer to the next, and it’s important to know your rights as a customer.

Read this before you make your next online purchase

Online shopping has been on the rise since the start of the pandemic and with that comes more returns and exchanges. The Better Business Bureau has some tips to ease the pain of returning your online purchases: Before making an online purchase, you might want to check BBB.org for reviews and information to avoid fraudulent sellers and retailers.

We don’t want you wandering all over the internet for the information you need, so we put together a list of five of the biggest online retailers in the U.S., along with links to important pages on their sites.

Walmart

Tap or click here for Walmart’s return policy.Tap or click here for Walmart’s help page.Walmart’s customer service number: 800-925-6278.

Apple

Tap or click here for Apple’s return policy.Tap or click here for Apple Support.Apple’s customer service number: 800-275-2273.

eBay

Tap or click here for eBay’s return policy.Tap or click here for eBay customer service.eBay’s customer service number: 866-540-3229.

Home Depot

Tap or click here for Home Depot’s return policy.Tap or click here for Home Depot customer service.Home Depot’s customer service number: 800-430-3376.