Ray-Ban didn’t give any lifetime warranty on its products. All the products of Ray-Ban come with a limited time of warranty i.e., for two years. The warranty period for all the products of Ray-Ban is the same as sunglasses, eyeglasses, frames, lens all come with the same period of warranty. If someone requests for the product warranty after two years, the company will reject the request as it is mentioned on the brochure of the product that the warranty is only valid for two years from the date of purchase.
How to claim Ray-Ban warranty?
There are two ways through which one can claim a warranty for their defected ray-bans:
Online Purchase: If you have purchased your ray-bans through an online site then you can place a warranty claim request on the customer care numbers available on the website. They will generate the invoice after that you can proceed further with your warranty claimStore Purchase: If the purchase is made through a ray-ban store, you can visit the store along with your damaged product, invoice, and the box of the product, and claim the warranty.
One can claim the warranty offered by Ray-Ban only for the next two years from the date of purchase. After Two years the warranty period will expire for all its products including lenses and frames. Ray-Ban offers 45 days for their customer to return their order. It is recommended to return the product within 7 days of the return receipt generated. After seven days, the return receipt will expire, and the customer has to apply for the return again.
The procedure for returning the product:
Return through the Ray-Ban website:
Visit the Ray-Ban website. Click on my account and go to the order option. Click on the order option. Select the product you want to return. Follow the guidelines shown on the screen after selecting the product. A return receipt will generate. Pack the product along with the invoice, brochure, etc. Hand over the product to the person who picks up return orders. Within 5 to 15 days, the refund will be initiated and the amount will be visible in the account.
Return through the Ray-Ban store:
Visit the Ray-Ban nearby store. Contact the authorized person for the product return. Apply for the return of the product. Hand over the product to the authorized person for the return. Within 5 to 15 days the refund will be initiated and the amount will be visible in the account.
One can apply for the product return through customer cares services also. The customer care person will generate the return receipt after collecting the complete detail of the product and the reason for returning the product.
Conclusion
Ray-Ban is a leading brand in the sunglasses and eyeglasses industry because of its quality products and great services. Ray-Ban offers an easy return policy within 45 days. It offers a standard two-year warranty for all its products. It has a huge range of aviators, wayfarers, and clubmaster. Ray-Ban is more quality-oriented which makes it the first choice of people when it comes to buying eyewear from a trustable brand. Ray-Ban provides the eyeglasses and sunglasses as per the customer’s requirement whether they require a polarized lens or non-polarized lens for their eyewear. It offers a stylish, cool, and durable range of frames. Ray-Ban offers discounts and promo codes which helps the brand to attract more and more customers. Offering discounts and promo codes increase the sale of the products as well as is helpful for the launch of a new range of eyewear.
Question 1: Why ray-bans are famous?
Answer 1: Ray-Bans are famous because of their authenticity, quality, and tendency to protect from Ultra-Violet radiation.
Question 2: In how many days one can return the ray-ban item?
Answer 2: Ray-Bans return period is of 45 days from the date of purchase or date of the item delivered in case of online shopping.
Question 3: What is the benefit of crystal lenses?
Answer 3: Crystal lenses are scratch-proof, and provide unique clarity.
Question 4: What type of lenses does ray-ban use?
Answer 4: Ray-Ban uses two types of lenses glass and plastic; these lenses are either polarized or non-polarized.